Investigation fee

Infringements like unpaid parking fines and speeding fines come through to us from state authorities. As the owner of the car, we then need to investigate who had the booking at the time, and allocate the infringement to the member responsible.

To cover this admin burden, there is a $25 per hour fee (minimum one hour) for investigating and allocating infringements.

Most of the time this will appear on your invoice as $25 - SDRO Admin fee. You will receive the fine or infringement notification from the government authority directly.

Complex infringement allocation, including when responsibility is challenged, may incur further fees at the rate of $25 per hour, minimum one hour.

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