What is a preauthorisation?

When you make a booking with GoGet, a charge of $1 may appear in the pending transactions on your internet banking, PayPal account or credit card statement.

This is a temporary preauthorisation, and will be released after 2 weeks. The money doesn't ever leave your account, it's just a hold to ensure the credit card is valid and working.

We don't take more than one pre-authorisation at once. If you make a booking after the preauth is released, another will be taken.

When a preauthorization is released, you won't see a credit of the amount going back into your account. Instead, the pending charge disappears and the funds become available to you again.

 

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If you have any questions about the implications of a pre-authorisation on your credit card account, please check with your bank.

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Comments

2 comments
  • preauthorisation is $500? not $1 as this article pointed out?

  • Hi Prima,

    We just changed the preauth from $500 to $1 yesterday. We've had a lot of feedback from members that the $500 pre-auth was a pain.

    Thanks
    Rich

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